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Subprocessor List

Taide CRM Subprocessor List

This list identifies the primary third-party providers currently expected to process personal data in connection with Taide CRM. It should be read together with the Privacy Notice and Customer DPA.

Unless expressly stated otherwise, this list describes Taide CRM's direct providers. Those providers may in turn use their own approved subprocessors or affiliates under their legal terms and subprocessor disclosures.

1. Notice to customers

Taide CRM relies on specialized third-party providers to deliver hosting, AI, and payment functionality. These providers are necessary for the service to operate. If you object to the use of required subprocessors, you should not use Taide CRM.

For some services, especially payment processing, a provider may act as both processor and independent controller for parts of the processing. See the notes below.

2. Current providers

ProviderServicePurposeTypical data involvedLikely roleTransfer / region notes
SupabaseDatabase hosting, authentication, infrastructureHost application data, manage authentication, store records, support product operationAccount data, CRM records, client contact data, booking data, logsProcessor / subprocessorChoose EU region where available, but review subprocessors and transfers
OpenAIAI and speech-to-text APIsIntent recognition, attribute extraction, language processing, speech-to-text, related AI featuresPrompts, transcripts, names, emails, phone numbers, booking details, notes, limited payment descriptors where submitted by customerProcessor / subprocessor for API processingEndpoint-dependent retention and regional settings; verify exact account configuration
StripeSubscription billing and payment servicesSubscriptions, invoices, payment events, customer portal, fraud prevention, complianceBilling contacts, subscription data, transaction identifiers, limited payment-related dataMixed: processor and independent controller depending on functionStripe may process data in multiple jurisdictions under its transfer mechanisms